Frequently Asked Questions
Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.
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Are Jevoski products suitable for all skin and hair types?
Our products are developed for a wide range of skin and hair types. We recommend reviewing each product's description and ingredient list before use. If you have sensitive skin or known allergies, perform a patch test before full application.
What payment methods do you accept?
We accept various payment methods to ensure a seamless shopping experience. You can pay using major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other secure online payment options.
How can I track my order?
Once your order is confirmed, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and get real-time updates on its delivery progress.
What is Jevoski?
Jevoski is a premium beauty brand dedicated to creating high-quality products for your skin, hair, scalp, and self-care routine. Our mission is to make effective beauty care simple, enjoyable, and accessible.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, you can initiate a return or exchange within 30 days of receiving the product. Please note that certain items, such as personalized or custom-made products, may have specific return guidelines.
Why is scalp exfoliation important?
A healthy scalp is the foundation of a healthy hair care routine. Scalp exfoliation helps remove product buildup, excess oil, and dead skin cells, creating a clean, refreshed scalp before applying shampoos, conditioners, serums, or hair oils.
Do you offer free shipping?
Yes, we offer free shipping on all orders within the EU
Can I use hair oil or a scalp serum without exfoliating first?
Yes, but we recommend exfoliating your scalp first whenever appropriate. A clean, refreshed scalp provides the ideal foundation for the rest of your hair care routine.
Didn't find what you were looking for? Feel free to contact us at any time.