Shipping Policy

At Jevoski, we are committed to delivering your order quickly and safely.

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
• Once your order has been shipped, you will receive a confirmation email with tracking information where available.

Shipping Times

Estimated delivery times:

• Germany: 2–5 business days
• European Union: 3–8 business days
• United Kingdom: 5–10 business days
• International: 7–15 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

We may occasionally offer free shipping promotions. Any such offers will be clearly displayed on our website.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Jevoski is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery (or the expected delivery date for lost parcels). Include your order number and, if applicable, photos of the damaged package so we can assist you promptly.

Contact Us

If you have any questions about your shipment, please contact our customer support team. We are happy to help and will respond as quickly as possible.